Answers to Frequently Asked Questions about ILLiad

What is ILLiad?

ILLiad is the electronic system you use to request an item through Interlibrary Loan. The name ILLiad can be thought of as an acronym for InterLibrary Loan internet accessible database.

How is ILLiad better than traditional ILL systems?

  1. You will find it easier to submit your interlibrary loan requests. With ILLiad, you enter your name, address, and other personal information into the system only once, at the time of your first request.
  2. Your request will be handled more rapidly and accurately as problems relating to misinterpretation of hand-written requests are eliminated.
  3. You can get many of your photocopies more quickly through Electronic Delivery.
  4. You can get information about the status of your request through the Web at any time from any location without having to call the ILL Department.
  5. Library personnel are able to serve you better because all data about your request and its handling is stored in a searchable database. We are able to respond quickly to your inquiries about your request. We are also able to gather statistical information about the performance of the libraries that lend to us, enabling us to make better decisions when choosing a lender to supply an item.

How do I start using ILLiad?

You use your NetID username and password to log onto ILLiad. The NetID authenticates you as an eligible UNR user of the ILLiad service. No one but you will know your password, not even the library staff.

Your username and password allows us to give you secure access to information about your interlibrary loan requests. We can also enable you to edit your personal information such as your address or phone number.

Why doesn't my ILLiad username and password work anymore?

We now are using the NetID to authenticate our users in ILLiad. By making the change to the NetID, you will have one less logon to remember.

If you created an ILLiad username in the past that was not your NetID username, then you will be prompted to re-register. This is a good opportunity to update your contact information, such as e-mail address and mailing address.

How can I get to my old ILLiad account to see my history or download existing electronic documents?

After you re-register using your NetID, ILLiad will alert the staff at Document Delivery Services. They will then search for your previous ILLiad account and merge it with your new NetID username account. You can always contact the staff by e-mail (docdel@unr.edu) or phone (775-682-5636) if you have any questions or concerns. The staff is available Monday through Friday, 8:00am to 5:00pm.

How do I request renewal of an item I borrowed through ILLiad?

After you login to ILLiad, select Checked Out Items under View from the menu on the left side of the screen. Select the item you wish to renew, then click the renewal request button on the Detailed Information screen. You will be given an automatic *ONE WEEK* renewal. No further renewals will be available. If you will need to use an item past the renewal due date, please let us know. You will need to submit another request for the item so that we can borrow it from another library for you.

What Web browser should I use?

You need a Web browser that can handle forms, tables, and preferrably Cascading Style Sheets (CSS). We recommend the current versions of either Microsoft Internet Explorer or Mozilla Firefox.

Who do I contact if I have problems with or questions about ILLiad?

System Problems or InterLibrary Loan Questions: Document Delivery Services at (775) 682-5636 or e-mail to docdel@unr.edu

Why does my browser say that you're sending a cookie? What's in it?

The technology that we use sends a Session ID to be stored on your machine. You can refuse this cookie and still be able to use ILLiad without any problems.